RETURNS AND EXCHANGES
Merchandise must be returned within 30 days of the date of purchase. All
returned merchandise must be in original condition along with packaging
(example: warranty information, instructions, box, etc...) A 20% restocking fee
may apply on Special and/or Large orders.
Custom orders made to your specifications cannot be returned for
exchange or credit, (i.e. Embroidered Name Tags, Embroidered Helmet Bands,
Class A Name Tags, and Dog Tags).
Note: We reserve the right to either replace, repair, refund
or give you store credit.
In the event that you need to return an item, please follow these
directions:
- Include a copy of the
packing slip along with instructions for our return department (e.g.
credit, refund, or exchange).
- Contact our returns
department for a Return Authorization Number and further instructions 1.309.737.6042
- If you need further
assistance, please contact our customer service department at 1.309.737.6042
Note: We suggest
insuring your items and/or getting a tracking number
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