DISCLAIMER

Typographical or omission errors may occur in prices, descriptive copy, or photography. The Supply Bunker reserves the right to correct these errors or withdraw the offer. Specifications, colors, legal restrictions, prices, and availability are subject to change at any time without notice. It may be necessary to substitute an item with a product of equal or better value that varies from our catalog description.

If we should run out of stock on an item, we'll back order that item for you if the value is over $5. Items less than $5 will be cancelled. Should there be a lengthy delay in availability of an item, we will cancel and issue a refund check if due.

PAYMENT TERMS
Our terms are payment with order. Make checks or money orders payable to The Supply Bunker. Allow 12 business days for personal checks to clear. SORRY, NO C.O.D.'s.

2ND DAY AIR SHIPMENTS
Available for phone orders only, to physical street addresses in the continental U.S.  Not available for P.O. Box, or APO/FPO addresses or international addresses.

SHIPPING
Shipping, handling, and insurance charges are based on the value of your order, the destination of your package, and the service you desire.  Due to restricted delivery areas, excessive weight, or oversized packages that cannot be serviced by one carrier, we may be forced to substitute carriers when necessary.  We will select the most economical method of shipment.

INTERNATIONAL ORDERS
International orders can only be shipped via U.S. Postal Service or International Air, excluding APO/FPO addresses.  Telephone number, fax number, or email address must be included. Recipient is responsible for all duties and taxes that may apply.

RETURNS AND EXCHANGES

Merchandise must be returned within 30 days of the date of purchase. All returned merchandise must be in original condition along with packaging (example: warranty information, instructions, box, etc...) A 20% restocking fee may apply on Special and/or Large orders.

Custom orders made to your specifications cannot be returned for exchange or credit, (i.e. Embroidered Name Tags, Embroidered Helmet Bands, Class A Name Tags, and Dog Tags).

Note: We reserve the right to either replace, repair, refund or give you store credit.

In the event that you need to return an item, please follow these directions:

1. Include a copy of the packing slip along with instructions for our return department (e.g. credit, refund, or exchange).
2. Contact our returns department for a Return Authorization Number and further instructions 1.309.737.6042
3. If you need further assistance, please contact our customer service department at 1.309.737.6042

Note: We suggest insuring your items and/or getting a tracking number

DAMAGED OR MISSING ITEMS
For packages damaged during shipping or items missing (except for those on backorder), please follow these instructions:

1. Keep the original container.
2. Call 1.309.737.6042 for assistance.

Terms Net 30. A late charge of 1 1/2% per month (Annual Percentage Rate of 18%) will be charged on all overdue accounts.